Park & Ride Endeavour Card
Why Endeavour Card?
The Endeavour Card speeds up boarding the bus, there is no need to worry about having the right change and they allow up to 60 journeys to be bought at any one time.
There is no time limit or expiry date on the journeys stored on the card. This means there is no need to worry about losing money paid out in advance if you are ill or take a day off.
With Ipswich Park & Ride you get to use every trip you buy, rather than a monthly or other time-based pass where you may end up paying for trips you never make.
Where can I get an Endeavour Card?
The Endeavour Card is available from the help point within the terminal building and can be ordered online.
The details you register will only be available to Suffolk County Council and Ipswich Buses, it will not be shared with third party organisations.
You will need to register your card online, this will allow us to stop someone else using your card if it is lost or stolen.
How do I use the Endeavour Card?
Simply swipe the card across the ticket machine located by the driver when entering the bus (both at the park and ride terminal and also when returning from town) and the journey will be deducted from your total.
The ticket machine will also print a confirmation slip telling you how many journeys you have left on your card. Keep this as proof of use in the event of a ticket inspector boarding the vehicle or in case you lose the card.
This paper ticket is also valid for onward travel on any other Ipswich Buses town service once in Ipswich.
How many journeys can I purchase at a time?
The maximum number of journeys we sell in one transaction is 60.
All journeys on Ipswich Park & Ride made by the Endeavour Card is valid for adult return journeys only.
The only other condition is that for administrative reasons, journeys must be purchased in blocks of ten.
Do you offer a group Endeavour Card?
No, unfortunately we are unable to offer group Endeavour Cards on the service.
Group tickets can be bought for return journeys for up to 5 people (maximum of 2 people over 19 years of age).
Do you offer a concessionary Endeavour Card for free travel bus pass holders?
No. We are unable to provide concessionary Endeavour Cards on the service and discounted tickets must be purchased individually.
When can I top up my card?
Extra journeys can be added to an Endeavour Card in blocks of 10 trips whenever you like, providing the maximum of 60 journeys is not exceeded.
Please Note: Endeavour cardholders who are entitled to discounted journeys can't top up online
Will you need any information from me?
You will need to register your card online - this will allow us to stop someone else using your card if it is lost or stolen.
The details you register will only be available to Suffolk County Council and Ipswich Buses. It will not be shared with third party organisations.
What if I lose my card?
If you lose your card we will be able to stop anyone else from travelling with it by using the serial number records as mentioned above.
It is up to you to tell us if a card has gone astray.
We will then issue you with a replacement card. Please note a replacement fee may be applicable.
If there is value on your Endeavour card, your replacement card will be issued with the balance of funds as taken 48 hours after notification has been received by Suffolk County Council, this allows all transactions and journey history to be processed by our system.
To report a lost card and order a replacement please call us on 0345 6000659.
Please Note: In order for us to provide a replacement card you must have registered your Endeavour Card first.
What if I want to change Park and Ride site?
It doesn't matter where you have purchased your Endeavour Card, it can be used at any Ipswich Park & Ride site.
How is it different to the Endeavour Card for 16 to 19 year olds?
The adult Endeavour Card is for Park & Ride only at the moment and it will not require a photograph on the card for identification.
I have a 16 to 19 year old Endeavour Card, am I entitled to a discount?
Yes, if you have a 16 to 19 year old Endeavour card you can receive a discount off single adult return journeys only.
16 to 19 year old Endeavour cards also include smartcard journeys in blocks of 10, however the 25% discount will not be applicable.
If you received a 16 to 19 year old Endeavour card prior to March 2014 and would like to add smartcard journeys in blocks of 10, please advise Suffolk County Council as a new card will be required.
Register your Park & Ride Endeavour Card (external).
Top up your Park & Ride Endeavour Card (external).
Report a lost card, please call 0345 6000659
If you require further information, please call 0345 6066171.