SCHEME DOCUMENTS

Please find below downloadable copies of the Concessionary Fares scheme description and the arrangements for reimbursement.

Suffolk Operator Letter (PDF 36.3KB)

Scheme Definition (PDF 33.0KB)

Arrangements for reimbursement (PDF 77.4KB)

Concessionary Reimbursement Summary of Changes (PDF 14.8KB)

Suffolk County Council - Disability Eligibility Guidance (PDF 48.51KB)

List of Taxi Operators (PDF 39.8KB)

DATA TRANSFER NOTICE

Data Protection Act 1998 - Fair Processing Notice - Transfer of the Concessionary Fares Function from Babergh District Council, Forest Heath District Council, Ipswich Borough Council, Mid-Suffolk District Council, St. Edmundsbury District Council, Suffolk Coastal District Council and Waveney District Council to Suffolk County Council  

TAKE NOTICE THAT in accordance with the requirement of the Concessionary Bus Travel Act 2007 (Variation of Reimbursement and Other Administrative Arrangements) Order 2010, and from 1 April 2011, Suffolk County Council will be taking over the function of administering Concessionary Fares from Babergh District Council, Forest Heath District Council, Ipswich Borough Council, Mid-Suffolk District Council, St. Edmundsbury Borough Council, Suffolk Coastal District Council and Waveney District Council.  The personal information held by both authorities in connection with all Concessionary Fares will be transferred in a secure manner to Suffolk County Council in accordance with the Data Protection Act 1998.

Concessionary Fare personal information e.g. name, address, age, proof of identity, photograph etc is required to be collected in order to validate eligibility for the scheme and to produce Concessionary Fare passes.   The personal data maintained in order to provide Concessionary Fares will be held by Suffolk County Council who will be known as the Data Controller. The personal data is also processed by a third party working on behalf of Suffolk County Council; this company produces the Concessionary Fare passes and the contract arrangements strictly adhere to the Data Protection Act. Personal information is retained securely for a set period of time for the purpose of administering Concessionary Fares only; the only exception to this is the potential sharing of personal data to assist with the prevention and detection of fraud.  

The data will be processed in accordance with Data Protection Act legislation,  for legitimate Council purposes only.

All pass holders will receive a letter of notification about these changes, and for further information, please see your District or Borough website or contact their Customer Service department.

Babergh District Council: Corks Lane, Hadleigh, Ipswich, IP7 6SJ

Forest Heath District Council: District Offices, College Heath Road, Mildenhall, Bury St Edmunds, Suffolk IP28 7EY

Ipswich Borough Council: Grafton House, 15-17 Russell Road, Ipswich IP1 2DE

Mid Suffolk District Council: 131 High Street, Needham Market, Ipswich, Suffolk, IP6 8DL

St Edmundsbury Borough Council: West Suffolk House, Western Way, Bury St Edmunds, Suffolk IP33 3YU

Suffolk Coastal District Council: Melton Hill, Woodbridge, Suffolk IP12 1AU.

Waveney District Council: Town Hall, High Street, Lowestoft, Suffolk NR32 1HS