Free travel bus pass and voucher renewals - March 2017

Free travel bus pass

Please note below the procedure for Free Travel Bus Passes that expires on 31st March 2017:

Age related pass holders and Disabled pass holders under categories A,B,C,E & F

Will be automatically renewed without the need to complete a renewal form. Customers will receive their new pass to the registered address approx. 1 week before 31st March 2017.

If you have not received your new pass or changed address since your previous issue, please contact our information line on 0345 600 0659.

Disabled persons pass holders under categories D & G

Will  receive a renewal form, as evidence is required to obtain a new pass.

Completed and returned renewal forms will be processed and new passes issued before 31st March 2017.  

If you have not received your new pass or renewal form, please contact our information line on 0345 600 0659.


Travel vouchers

If you currently receive Travel vouchers you will receive a renewal form at your registered address. This form can be completed and returned in the envelope provided with your form.

Alternatively you can renew your vouchers online. Please note you will require your customer number to complete the form (This can be found on your renewal letter).

Completed renewal forms will be processed and new vouchers issued before 31st March 2017.

If you have not received your renewal letter or you have changed address since your last issue, please contact our information line on 0345 600 0659.

Renew your vouchers here

 


For further information on the free travel bus pass and travel voucher scheme please click here or for further information contact our Free Travel Bus Pass information line on 0345 600 0659.

Live Chat Software by Click4Assistance UK