Applying for a new timetable case
If you feel that your local bus stop might benefit from having a timetable case installed then we can look at this, but it must already be a registered bus stop. The stop might not have any regular bus services but would benefit from a case displaying information on Connecting Communities or where to find passenger transport information online.
This might be obvious if the stop has a bus stop flag, raised kerb or a shelter but some stops are 'unmarked', this means there is no visible infrastructure in place.
The easiest way to check if there is already a stop at the location is to check on Google Maps and zoom in until bus stops start to appear as little blue bus icons.
What we need to know:
- Stop name (can be found by clicking on the Google map bus stop icon)
- Reason why you believe this stop requires a timetable case
Contact Suffolk County Council to request a new timetable case (external)
Damaged timetable cases
Nearly all timetable cases across Suffolk are maintained by Suffolk County Council, the only exception being green timetable cases found in Ipswich that are owned and maintained by Ipswich Buses.
- you notice a timetable case with out-of-date or incorrect information
- vandalism i.e. the case or flag has been twisted, bent or the plastic front has been broken
It would help us locate the stop if you could supply us with the stop name as it is written on either the bus stop flag or bus stop timetable header.
