What is the cost?

Charges start from £125 per closure/day capped at £240 for more than two stops/days. 

Please note, a charge will still be made for failure to carry out the works within the agreed period unless adequate notice is given to the Passenger Transport Infrastructure team.

Late notice: Applications made within 5 working days prior to the stop suspension will incur an additional £20 charge.

When we attend a site to remove public notice(s) after the works have ended, if we find that the works are still on-going, we will charge you at the full daily rate for each additional day beyond the planned finish date.  This charge will not be applied if you have previously notified us of an over-run, but we do reserve the right to apply additional daily costs in those circumstances.

(Please note:- the old PDF version of the bus stop suspension application form will not be accepted as of 1st April 2018.)

What is the charge for?

A charge is in place to help administer the stop suspension. This includes:

  • Stop suspension notices being produced and laminated then installed by our maintenance team at the affected bus stop(s), directing customers to the nearest alternative stop(s).
  • Bus stop suspension covers will be placed over existing bus stop flags during the suspension period where necessary. Stand up signage boards are still required by you if the works are between 1-3 day(s).
  • Affected bus operators will be informed of the stop suspension and will be advised of alternative stopping arrangements.

Provision of temporary bus stops

There is not normally a charge for this, although we reserve the right to recover the cost of replacing temporary bus stop furniture as a result of theft up to £50 per stop. 

How to apply

Where possible, applications should be made at least two weeks in advance and must include a map (scale of 1:50,000) clearly marking the stop(s) you are applying to suspend along with proposed location of temporary stop(s) (if required). In some instances it may be safer and more convenient to direct customers to nearby permanent stops if they are within close walking distance.  

Apply for a bus stop suspension

Please do not send any money with the application form, we will invoice you at the end of the process. 

Further Information

View contact details for bus service operators in Suffolk

Report a problem with Passenger Transport online (external)

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