Contact Passenger Transport quickly and easily by web chat

  • Your questions will be answered quicker on web chat
  • Open Monday to Friday 9am to 4.30pm; excluding bank holidays
  • The chat tab will appear as 'chat unavailable' if all web agents are busy helping other customers

Click chat with us in the right hand corner of your screen.

General enquiries

 

Operator

Phone number

Twitter

A2B Bus & Coach    
Ambassador Travel (Anglia) Ltd 01493 440350  
Beestons 01473 823243 @Beestons
Belle Coaches 01728 830414 @BelleCoaches
Big Green Bus Company 01440 712712  
Borderbus 01502 714565 @BorderBus
Bungay & Beccles CT 01986 896896 @BactCommunity
Buckland Buses 01728 747093  
Carters Heritage Bus 07805 883491  
Chambers 03301 020801 @chambersbus
Coach Services 01842 821509 @coachservices
Coastal Accessible Transport Scheme (CATS) 01728 635938  
Dan's Coach Travel 07885 661112  
Essex Community Transport 0345 6037631 @Essex_pt
Fareline Bus & Coach 07850 940445  
Felix Taxis 01787 310574  
First Bus 0345 6460707 @FirstIpswich
Galloway 01449 765866 @GallowayTravel
GoStart 01787 242116  
Go Whippet 01954 230011 @GoWhippet
Halesworth Area CT 01986 875900  
Hadleigh CT 01473 826242 @Hctg1
High Suffolk CT 01728 685694  
Ipswich Buses 01473 344800

@ipswichbuses
@ibserviceupdate

Ipswich Park & Ride 03456 020121 @parkrideipswich
Konectbus 03300 539358 @konectbuses
Lambert's Coaches 01502 717579 @LambertsCoaches
Lewis Coaches 01842 815566 @LewisCoachesUK
Lords Travel 01353 771362  
M & A Dabbs 07889 004507  
Mulleys 01284 702830 or
01284 760641
 
National Express 0871 781 8181 @nationalexpress
Our Hire 01493 752223 @ourhire
PF Travel 01394 388333  
Simonds 01379 647300  
Stagecoach 01223 433250 @Stagecoach_East
Star Cabs 01440 712712  
Stephensons of Essex 01376 503050  
Stowmarket Minibus & Coach Hire 01449 711117  
Suffolk Travel LTD 07970 143252  
The Voluntary Network

01440 712028 or
01638 664304

 
Whincop Coaches 01728 660233  

 

School travel (customers)

Suffolk County Council

Suffolk’s Local Offer: (for those with special educational needs)

School and post 16 travel consultations

English National Concessionary Travel Scheme

16-19 Bursary Fund

Endeavour Card

Suffolk Journey Planner

Connecting Communities rural transport


School travel (bus operators and schools)

New and Used Vehicle Purchase and Leasing
Helpdesk
procurement@schoolschoice.org
01473 260266

Vehicle insurance
Insurance Team
Insurance@suffolk.gov.uk
01473 264038 

General advice/Driver assessment and training
Suffolk Norse
enquiries@suffolknorse.co.uk
01473 341500

Section 19 permits
Bus Registrations and Permit Team
Central Licensing Office
Hillcrest House,
386 Harehills Lane
Leeds LS9 6NF
01132 543279

Vehicle maintenance
KIER Fleet and Passenger Services
01473 341444

 

Website

Phone number

Twitter

Ipswich Park & Ride 0345 602 0121 @parkrideipswich

 

 

Website

Phone number

Email

Endeavour Card 0345 6000659 endeavourcard@suffolk.gov.uk 

 

 

Operator

Phone Number

Email

E-zec 0800 622 6199 info@e-zec.co.uk

 

 

Bus Users UK A non-profit organisation working on behalf of all bus users to ensure that operators meet your needs
CT Online Find you local community transport provider
Discover Suffolk Information on visiting and getting around Suffolk using sustainable transport
Driver & Vehicle Standards Agency (DVSA) A government based body that licences bus operators
East Suffolk Line Getting around on the train in our region, including a station walks guide
Harwich Harbour Foot Ferry Fares and timetables for the ferry between Felixstowe, Harwich and Shotley
Local Links Helping to get local businesses involved in sustainable travel
National Rail Enquiries Planning your train journey in our region and beyond, including fare information
PLUSBUS A way to purchase all inclusive bus and train tickets
Trainline Use the Trainline journey planner to plan and book your next train trip
Visit Suffolk What to do and where to stay in Suffolk