Contact Passenger Transport quickly and easily by web chat

  • Your questions will be answered quicker on web chat
  • Open Monday to Friday 9am to 4.30pm; excluding bank holidays
  • The chat tab will appear as 'chat unavailable' if all web agents are busy helping other customers

Click chat with us in the right hand corner of your screen.

General enquiries

Operator

Phone number

Twitter

A2B Bus & Coach
Ambassador Travel (Anglia) Ltd01493 440350
Beestons01473 823243 @Beestons
Belle Coaches01728 830414 @BelleCoaches
Big Green Bus Company01440 712712
Borderbus01502 714565 @BorderBus
Bungay & Beccles CT01986 896896 @BactCommunity
Buckland Buses01728 747093
Carters Heritage Bus07805 883491
Chambers03301 020801 @chambersbus
Coach Services01842 821509 @coachservices
Coastal Accessible Transport Scheme (CATS)01728 635938
Essex Community Transport0345 6037631 @Essex_pt
Fareline Bus & Coach07850 940445
Felix Taxis01787 310574
First Bus0345 6460707 @FirstIpswich
Galloway01449 765866 @GallowayTravel
GoStart01787 242116
Go Whippet01954 230011 @GoWhippet
Halesworth Area CT01986 875900
Hadleigh CT01473 826242 @Hctg1
High Suffolk CT01728 685694
Ipswich Buses01473 344800

@ipswichbuses
@ibserviceupdate

Ipswich Park & Ride03456 020121 @parkrideipswich
Konectbus03300 539358 @konectbuses
Lambert's Coaches01502 717579 @LambertsCoaches
Lewis Coaches01842 815566 @LewisCoachesUK
Lords Travel01353 771362
M & A Dabbs07889 004507
Mulleys01284 702830 or
01284 760641
National Express0871 781 8181 @nationalexpress
Our Hire01493 752223 @ourhire
Perry's Private Hire01359 240291
PF Travel01394 388333
Simonds01379 647300
Stagecoach01223 433250 @Stagecoach_East
Star Cabs01440 712712
Stephensons of Essex01376 503050
Stowmarket Minibus & Coach Hire01449 711117
Suffolk Travel LTD07970 143252
The Voluntary Network

01440 712028 or
01638 664304

Whincop Coaches01728 660233

School travel (customers)

Suffolk County Council
www.suffolk.gov.uk

Suffolk’s Local Offer: (for those with special educational needs)
www.suffolklocaloffer.org.uk

School Travel Consultation
School and post 16 travel consultation

English National Concessionary Travel Scheme
http://www.suffolkonboard.com/concessionary-travel

16-19 Bursary Fund
www.gov.uk/1619-bursary-fund

Endeavour Card
www.endeavourcard.co.uk

Suffolk Journey Planner
www.suffolkonboard.com/planner

Connecting Communities rural transport services
www.suffolkonboard.com/cc


School travel (bus operators and schools)

New and Used Vehicle Purchase and Leasing
Helpdesk
procurement@schoolschoice.org
01473 260266

Vehicle insurance
Insurance Team
Insurance@suffolk.gov.uk
01473 264038 

General advice/Driver assessment and training
Suffolk Norse
enquiries@suffolknorse.co.uk
01473 341500

Section 19 permits
Bus Registrations and Permit Team
Central Licensing Office
Hillcrest House,
386 Harehills Lane
Leeds LS9 6NF
01132 543279

Vehicle maintenance
KIER Fleet and Passenger Services
01473 341444

Operator

Phone number

Website

Twitter

Bungay & Beccles Community Transport01986 896896 www.bactcommunitytransport.org.uk @BactCommunity
Coastal Accessible Transport Scheme (CATS)01728 635938
Bury St Edmunds Volunteer Centre (BSEVC)01449 614271 www.bsevc.co.uk @BSEVC
Hadleigh Community Transport01473 826242 www.hadleigh.org @Hctg1
The Voluntary Network

01440 712028 or
01638 664304

www.thevoluntarynetwork.org @voluntary_the

Operator

Phone Number

Website

Twitter

Greater Anglia0345 6007245 www.greateranglia.co.uk @greateranglia
Cross Country Trains0844 8110124 www.crosscountrytrains.co.uk @crosscountryuk
East Midland Trains08457 125678 www.eastmidlandstrains.co.uk @EMTrains
Thameslink Great Northern0345 0264700 www.thameslinkrailway.com@GNRailUK @TLRailUK

Operator

Phone Number

Website

Email

E-zec0800 622 6199 www.e-zec.co.uk info@e-zec.co.uk

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Discover SuffolkInformation on visiting and getting around Suffolk using sustainable transport
Driver & Vehicle Standards Agency (DVSA)A government based body that licences bus operators
East Suffolk LineGetting around on the train in our region, including a station walks guide
Harwich Harbour Foot FerryFares and timetables for the ferry between Felixstowe, Harwich and Shotley
Local LinksHelping to get local businesses involved in sustainable travel
National Rail EnquiriesPlanning your train journey in our region and beyond, including fare information
PLUSBUSA way to purchase all inclusive bus and train tickets
TrainlineUse the Trainline journey planner to plan and book your next train trip
Visit SuffolkWhat to do and where to stay in Suffolk