New patient transport provider

Non-emergency patient transport in Suffolk and North East Essex is now provided by Health Transportation Group (HTG).

This service is for patients who have a medical need and are unable to travel to NHS appointments by other means.

There have been no changes to eligibility, and existing bookings should continue as planned.

If you need to arrange transport or check a booking, contact the provider directly.

Find out more about patient transport and how to book

Last updated on 5 May 2026

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