Free travel bus pass and voucher renewals

Free travel bus pass

Please note below the procedure for Free Travel Bus Passes that expires on 31st March 2018:

Age related pass holders
  • Who have used their pass between 31st January 2017 and 31st January 2018 will be automatically renewed without the need to complete a renewal form. Customers will receive their new pass to the registered address at least 1 week before their current pass expires. If you have not received your new pass by this date, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659.
  • Pass holders who have not used their pass in the past 12 months prior to 31st January 2018 will not have their pass automatically renewed. You can renew your pass by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN
Disabled pass holders under categories A,B,C,E & F
  • Will be automatically renewed without the need to complete a renewal form. Customers will receive their new pass to the registered address at least one week before their current pass expires.

Disabled persons pass holders under categories D (Walking impairment) & G (Unable to drive)
  • Will receive a renewal form, as evidence is required to obtain a new pass. You should expect to have received your renewal form by mid-February. If you have not received your renewal form by this date, please contact our information line on 0345 600 0659.


Completed and returned renewal forms will be processed and new passes issued before 31st March 2018. If you do not receive your new pass please contact our information line on 0345 600 0659.


Travel vouchers

If you currently receive Travel vouchers you will receive a renewal form at your registered address. This form can be completed and returned in the envelope provided with your form. You should expect to have received your renewal form by mid-February. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659.


Alternatively you can renew your vouchers online. Please note you will require your customer number to complete the form (This can be found on your renewal letter).


Completed renewal forms completed and returned by the 5th March will be processed and new vouchers issued before 31st March 2018.

Renew your vouchers here´╗┐

 


For further information on the free travel bus pass and travel voucher scheme please click here or for further information contact our Free Travel Bus Pass information line on 0345 600 0659.

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