Contract number

Operator

Routes

Description 

Outcome

CON090

Hadleigh CT

90

Ipswich - Sproughton - Burstall - Hintlesham – Hadleigh  EVENINGS and SUNDAYS ONLY

Contract to be cancelled.  Last journey will be on Saturday 2nd November.

CON796

Hadleigh CT

796

Hadleigh - Upper Layham - Raydon - Holton St Mary - East Bergholt - Cattawade - Manningtree Station

Contract to be cancelled.  Last journey will be on Friday 1st November.  Connecting Communities options may be possible.

CON202

First

202

Ipswich - Freston - Woolverstone - Chelmondiston - Shotley

Operator withdrew from contract in March 2019.  Replacement will not be tendered.

CON011

Mulleys

M33, M44

Bury St Edmunds Town Circulars M33: Arc - Bus Station - Moreton Hall.  M44 Mildenhall Rd Est - Howard Est - Arc.

Alternative funding available, service to continue.

CON108

Suffolk Norse

108

Lowestoft - Blundeston - Lound - Gorleston James Paget Hospital

Contract to be cancelled.  Last journey will be on Friday 1st November.  Alternative journeys available by using Connecting Communities services to meet other buses at Gunton Tesco.

CON377

Galloway

377, 386

377: Rattlesden - Brettenham - Thorpe Morieux - Great Green - Felsham - Gedding - Drinkstone - Rougham - Bradfield St George - Blackthorpe - Bury St Edmunds.  386: Stowmarket - Onehouse - Harelston - Rattlesden - Felsham - Gedding - Drinkstone - Hessett - Rougham - Blackthorpe - Bury St Edmunds

Operator has withdrawn from contract early, last journeys will be on 21 September.  Alternative services being sought, but Connecting Communities options are available.

CON387

Stowmarket Minibus & Coach Hire

387, 456

387: Stowupland - Cedars Park - Combs Ford - Stowmarket.  456: Eye - Stoke Ash - Thornham Magna - Finningham - Gislingham - Westhorpe - Wyverstone - Bacton - Cotton - Mendlesham - Middlewood Green - Stowupland - Stowmarket

Reduced route continuing until March 2020.  Connecting Communities options are also available for other trips

CON062

PF Travel

62, 71

62: Blaxhall - Tunstall - Campsea Ashe - Hacheston - Parham - Framlingham - Easton - Wickham Market - Woodbridge.  OR Saxmundham - Rendham - Sweffling - Framlingham - Parham - Easton - Wickham Market  71: Sudbourne - Orford - Chillesford - Hollesley - Sutton Heath - Melton - Woodbridge (and on to Ipswich morning only)

Contract to be cancelled.  Last journey will be on Saturday 2nd November.  Connecting Communities options are available.

CON112

Suffolk Norse

112

Hadleigh - Kersey - Semer - Bildeston - Chelsworth - Monks Eleigh - Brent Eleigh - Milden - Little Waldingfield - Great Waldingfield - Sudbury

Service will continue until March 2020; alternative funding options are being sought.  Connecting Communities options are also available for other trips

CON532

Bungay CT

532

Laxfield - Ubbeston - Heveningham - Huntingfield - Walpole - Halesworth - Holton - Brampton - Willingham - Sotterley - Wrentham - Henstead - Rushmere - Mutford - Barsham - Ilketshall St Andrew - Ilketshall St Margaret - The Elmhams - Rumburgh - Wissett - Beccles

Changes to law mean this service cannot run after the end of September.  Alternatives are being investigated but Connecting Communities options are available for other trips

CON971

Beestons

971

Hadleigh - Upper Layham - Raydon - Holton St Mary - East Bergholt - Stratford St Mary - Colchester Schools

The operator is taking this service on as a commercial venture.

CON094

Ipswich Buses

94A, 91 (1 trip), 93 (1 trip)

Hadleigh - Upper Layham - Raydon - Holton St Mary - East Bergholt - Capel St Mary - Bentley - Tattingstone - Wherstead - Ipswich

Contract to be cancelled, last journeys will be on 2nd November 2019.  Ipswich to Colchester services will continue in a slightly reduced form after this.  Connecting Communities options are also available for other trips, from Bentley, Tattingstone and Wherstead

CON087

Galloway

87

Stowmarket - Badley - Needham Market - Baylham - Great Blakenham - Claydon - Bramford - Ipswich

Operator has withdrawn from contract early, last journeys will be on 15 September.  End to end journeys still possible by rail.

CON098

Ipswich Buses

98

Shotley Gate - Erwarton - Harkstead - Holbrook - Freston - Ipswich

Contract has been cancelled, last journeys will be on 2nd November 2019.  Ipswich to Shotley services on route 97 will continue in a slightly reduced form after this.  Connecting Communities options are also available from Erwarton and Harkstead.  School movements on route HK98 will be continued.

CON120

Hadleigh CT

120

Whatfield - Elmsett - Aldham - Flowton - Burstall - Sproughton - Ipswich

Service will continue until March 2020; alternative funding options are being sought.  Connecting Communities options are also available for other trips

CON375

Suffolk Norse

375

Alpheton - Shimpling - Bridge Street - Cockfield - Lawshall - Low Green - Bury St Edmunds

Education transport journeys will be retained but not open to public from 2 November 2019.  Connecting Communities options are also available.

CON461

Hadleigh CT

461, 462

Whatfield - Elmsett - Aldham - Hadleigh and Hadleigh - Aldham - Elmsett - Whatfield - Naughton - Great Bricett - Wattisham Airfield - Ringshall - Semer - Bildeston - Hitcham - Cross Green - Great Finborough - Buxhall - Stowmarket

Service will continue until March 2020; alternative funding options are being sought.  Connecting Communities options are also available for other trips

CON483

Simonds

482

Diss - Oakley - Brome - Eye - Hoxne - Denham - Horham - Stradbroke - Ashfield Green - Laxfield - Badingham - Dennington - Framlingham

Contract to be cancelled.  Last journey will be on Friday 1st November.  Alternative journeys available by using Connecting Communities and other journey options currently being investigated.

Suffolk County Council met with 11 of Suffolk's biggest bus operating companies to see whether certain routes could be run without public subsidy, following a reduction in the amount of public money available.

This follows decisions taken in February 2019 on how to save £13 million from Suffolk County Council’s budget, including £340,000 from the authority’s passenger transport budget.

In 2017/18 the 23 services at risk were responsible for 107,624 single journeys out of a total of 14.9 million journeys taken across the county. This means that the services are responsible for only 0.7% of journeys per year.

A full list of the affected routes can be found in the document below. This includes services where the council is currently paying a subsidy of £12.64 per single ticket which equates to over £25.00 per round trip.

Download the above document (PDF 1.4MB)

Download the above map (PDF 4.4MB)

The council spends money on supporting a range of bus services that are not commercially viable.

This year the budget available to deliver these subsidised registered local bus services is being reduced.

Up until now the criteria was based on the amount of subsidy per passenger and local knowledge.  A much more thorough way of assessing the criteria for funding services was needed so a cross-party Policy Development Panel was set up.  This cross party Policy Development Panel has agreed on the following 6 criteria when assessing local bus service services:-

  • Subsidy per single ticket
  • Average single tickets per day
  • Percentage of those journeys by concessionary pass holders
  • Number of eligible students using service
  • Level of integration with commercially delivered services
  • Service type (daily/evenings/Sundays etc)

When applied, this methodology then results in a score that either increases or decreases the need for local bus service provision.  It is important that we have a consistent method for evaluating these to ensure that decisions are made in a robust and transparent way. The maximum score is 65. The services at risk range in score from 8 to 26.

There are 23 bus routes out of the 61 subsidised by Suffolk County Council which are at risk under the new methodology. In total there are 211 commercial bus routes across the county which operate without public funding.

Progress with operators, solutions proposed will be reviewed and the end of July 2019 to decide on next steps.

According to the data we have received from the bus operators, most of the services at risk operate with very limited passengers per day, meaning that these vehicles are contributing to the carbon footprint but are not being utilised to full capacity. Some services carry a very high level of subsidy – as much as more than £14 per passenger per single journey.

The Council is required to have regard to the transport needs of members of the public who are elderly or disabled.  This provision is delivered by the English National Concessionary Travel Scheme (ENCTS).

If you currently have an ENCTS card and there is no local bus service available, you can apply to have taxi vouchers to the value of £100 instead of a bus pass.  Certain criteria apply.  Please click here for further information.

If your child is eligible for Suffolk County Council (SCCCloseSuffolk County Council) funded school travel under the School Travel Policies then we will ensure your child continues to receive travel to and from school.

If your child does not have SCCCloseSuffolk County Council funded school travel but pays fares to the bus operator, there maybe local solutions such as another operator or partner organisations taking on the route or the school operating a minibus service.

To see what your nearest commercial service is, please go to our journey planner.

Community Transport providers maybe able to help with some of these journeys.  Please click here to find out further information about this service in your area.

You can also find out about Suffolk Car Share via this link

To find out who your local Councillor is, please click here to find out more

Please sendCloseSpecial Educational Needs and Disabilities any comments or feedback to customer.service@suffolk.gov.uk or you can call on the general line phone number 0345 606 6067 (option7). You can write to us at:-

Passenger Transport
Growth, Highways and Infrastructure
5 Constantine Road
Ipswich
IP1 2DH

Page last updated on 26 November 2019