To travel on school/college transport, all users are required to have a travel pass which includes a colour photograph.

Who can get one

You should only complete a photo application form if you have received communication from us informing you that you/your child has either:

  • a free entitlement to school travel
  • confirmation of a spare seat (passes are not issued until payment is received)

Students with SENDCloseSpecial Educational Needs and Disabilities don't need to submit a photo form if the journey to school/college will be made solely on a special needs taxi or minibus. You only need to submit the photo form for journeys made on a school bus or public transport.

Submit photo

Receiving your pass

Once your form has been completed and payment (where applicable) has been received, the travel pass will be issued.

This can take up to 10 working days. If you do not receive your pass within 10 days, please use the webchat in the bottom right of this page, email customer.service@suffolk.gov.uk,  or call 0345 6066173

When you complete your photo application form online you will be sent an email advising when the card has been sent to print.

Please Note: If you have recently received a home to school travel pass, please be aware that Suffolk County Council are not able to make changes to the routes assigned unless the matter is regarding a safety concern or siblings travelling on different routes.  Any other requests for changes to routes will be looked at later in the Autumn term.

Using your pass

Our policy requires students to hold a valid travel pass which incorporates a photograph to show the bus driver that you are entitled to travel.

Travel pass not required

If you have been offered free school travel and do not wish to take it up please let us know.

If your child is aged 16 to 19 years old and not entitled to post 16 travel, there are other options available.


Endeavour Card

A free discount card for 16-19 year olds

With a cashless Endeavour Card you can get at least 25% discount off full price adult fares on participating bus services.


Bus operators own schemes

The First Endeavour Annual tickets allow anyone between the ages of 16-19 who has a Endeavour Card to purchase an annual ticket, but pay for it in monthly instalments.

Many bus operators offer discounted fares and season tickets for young people, to find out current schemes on offer please check with the bus company that operates your bus service.

Contact details for bus companies operating in Suffolk


Connecting Communities Logo

Find out about Connecting Communities

Connecting Communities is a transport service provided by Suffolk County Council designed to help people travel around the county of Suffolk who might not have access to a regular bus service. The Endeavour Card is also accepted on all Connecting Communities services (see Endeavour Card information above).


School/college's own transport

Check with the school you are/are going to be attending to find out if they offer any of their own travel schemes 


Spare seats

What is spare seats transport?

If there are spare seats on a school bus, we make them available to families living on the route who don't qualify for free home to school or post 16 travel.

How much does it cost?

From 1 September 2020 the cost for a spare seats transport will be £280 per seat per term.
If your child has special educational needs and disabilities (SENDCloseSpecial Educational Needs and Disabilities) and is not eligible for SCCCloseSuffolk County Council funded school travel you may purchase a spare seat for £240 per term.
You must apply by 31 May each year, otherwise your application may not be assessed in time for the start of the new school year.
Find out about the 16-19 Bursary fund (link to here https://www.gov.uk/1619-bursary-fund) if you’re a family on low income.
Full details on the spare seats policy and how application are assessed and prioritised please refer to the policy: spare seats policy 2019-2020.

Applicants should check whether a cheaper fare or season ticket is available from their local public transport provider.

To opt-in (apply) for a spare seat please go here

For post-16 applications please apply here

The following criteria must be met to qualify for the subsidised Post-16 travel offer
  • Live over 3 miles from your nearest suitable provision (college or sixth form)
  • Live in Suffolk
  • Are studying a full time course (min. 12 hours a week )
  • Started your course before your 19th birthday
  • Are studying a course that is only available at a facility that is not your nearest.

The full Post-16 policy is available to download here: Post 16 Policy Statement 2019/2020 (PDF 900 KB)

There is a cost for this transport from September 2020/2021 of £280 per term, £840 per year.

Applicants should check whether a cheaper fare or season ticket is available from a local public transport provider.

Apply for post-16 travel

Plan a journey to school/college


College/sixth form journey planner