Contacts

School travel (customers)

Suffolk County Council
www.suffolk.gov.uk

Suffolk’s Local Offer: (for those with special educational needs)
www.suffolklocaloffer.org.uk

English National Concessionary Travel Scheme
https://www.suffolkonboard.com/concessionary-travel

16-19 Bursary Fund
www.gov.uk/1619-bursary-fund

Endeavour Card
www.endeavourcard.co.uk

Suffolk Journey Planner
www.suffolkonboard.com/planner

Connecting Communities rural transport services
www.suffolkonboard.com/cc


School travel (bus operators and schools)

New and Used Vehicle Purchase and Leasing
Helpdesk
procurement@schoolschoice.org
01473 260266

Vehicle insurance
Insurance Team
Insurance@suffolk.gov.uk
01473 264038 

Section 19 permits
Bus Registrations and Permit Team
Central Licensing Office
Hillcrest House,
386 Harehills Lane
Leeds LS9 6NF
01132 543279

Vehicle maintenance
KIER Fleet and Passenger Services
01473 341444

How to get in contact with us

If you have a query about home to school/college transport or want to report a problem, you can:

contact us online

or call us on 0345 6066173

You can also contact us about any school travel issues by writing to:Passenger TransportEndeavour House8 Russell RoadIpswichSuffolkIP1 2BX

Any queries you raise may require us to contact the transport company to ensure your issues are addressed appropriately.

Urgent enquiries

If your enquiry is urgent, e.g. children have not been collected from a bus stop or is of a child protection nature, please call us on 0345 6066173 and tell us about your concern.

View full contact details for different county council services

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